The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
“My room was immaculate, featuring large windows that let in plenty of natural light and a refreshing ambiance.” view full review
Comfortable Bed!
“The bed was incredibly comfortable, ensuring I had a restful night's sleep that energized me for exploring the city.” view full review
Excellent Shower!
“The shower pressure was outstanding, providing a refreshing and invigorating experience after a long day.” view full review
Great Pantry Setup!
“I appreciated the self-catering options available, which made it easy to prepare quick meals and snacks during my stay.” view full review
General
No smoking on site
No parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
28 Gloucester Terrace,
London,
United Kingdom,
W2 3DH,
Greater London
Map view
street view
28 Gloucester Terrace,
London,
United Kingdom,
W2 3DH,
Greater London
City landmarks
Park
Hyde Park
1.5
km
Garden
Buckingham Palace
2.9
km
Museum
Victoria and Albert Museum
2.2
km
Museum
Science Museum
1.9
km
Museum
Natural History Museum
2.2
km
Palace
Kensington Palace
1.2
km
Park
Kensington Gardens
900 m
Marylebone Rd
Madame Tussauds London
3.1
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.2
km
87-135 Brompton Rd
Harrods
2.2
km
Museum
National Gallery
3.5
km
Great Central House
Marylebone
2.0
km
Museum
The British Museum
3.6
km
Oxford Street
Oxford Street
2.3
km
Event hall
Royal Albert Hall
1.6
km
Gallery
Wallace Collection
2.0
km
Monument
The Albert Memorial
1.4
km
Park Lane
Marble Arch
1.5
km
Museum
Apsley House
2.2
km
Museum
Design Museum
2.2
km
Westbourne Grove
Westbourne Grove
1.6
km
Monument
Peter Pan Statue
670 m
Art object
Sherlock Holmes Museum
3.0
km
Park
Holland Park
2.1
km
Kensington Gardens
Elfin Oak
880 m
Fountain
Princess Diana Memorial Fountain
1.2
km
Gallery
Lisson Gallery
1.6
km
Nearby
Praed St
Paddington
420 m
LondonEngland
Bayswater
260 m
Restaurants
Bizzarro
240 m
18-22 Craven Road
Flavors Of India
100 m
46 Gloucester Terrace Paddington
Tukdin
150 m
41 Craven Road
Taormina
290 m
19 Craven Terrace
The Mitre in Lancaster Gate
340 m
24 Craven Terrace
The Village Paddington
120 m
29-31 Craven Road
Tajrish Restaurant
140 m
33 Craven Road Bayswater
Laurents
150 m
39 Craven Rd
Europafood.xb
150 m
35 Craven Road
La Fiamma
230 m
10 Craven Terrace
The Swan
310 m
66 Bayswater Rd
Appennino Pizzeria and Rotisserie
240 m
8 Devonshire Terrace Devonshire Square
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Clean
Friendly staff
Outdated rooms
Limited dining options
7.6/10
Very good
Rooms
7.4
Location
8.7
Service
8.7
Dining
6.1
Guest reviews
7.6/10
based on 7 reviews
3/5
based on 391 reviews
8.1
8.1/10 based on 2625 reviews
#897 of 1,170 hotels in London based on Tripadvisor
Richard
United States,
March
2024
6.8/10
The hotel rooms were bigger than advertised and as comfortable and quiet as shown in their pictures, though they needed refurbishing. The service was very helpful and friendly, making the stay enjoyable. The location was conveniently close to Paddington Station and Kensington Gardens, but there were disturbances during the night. The dining options were basic, and there were concerns about the key system. The facilities were clean and beautifully designed.
Rooms
7.0
The rooms were a good size and comfortable, despite needing refurbishing.
Service
8.0
The service was nice, polite, and helpful, adding to the positive experience.
Location
7.0
The hotel's location was very convenient, being within walking distance of Paddington Station and close to Kensington Gardens, although there were disturbances at night.
Dining
5.0
The dining experience was average, with a limited selection and some concerns about the key system.
Facilities
The facilities were clean and beautifully designed, offering a pleasant environment for guests.
James
United States,
March
2024
7.2/10
I had a mixed experience at the hotel. The rooms were clean and comfortable, but they were also outdated and had visible damage throughout. The staff was very friendly and helpful, going above and beyond, but the rooms were quite small for the furniture, making it challenging to move around easily. The location was great, with easy access to public transportation and attractions, but it might be tight for those not very slim. The dining options were decent but could use some improvement.
Rooms
7.0
The rooms were clean and comfortable but outdated with visible damage.
Service
9.0
The staff was very friendly and helpful, exceeding our expectations.
Location
8.0
The location was superb, close to key attractions and public transportation.
Dining
6.0
The dining options were decent but could be better.
Facilities
6.0
Clean
Outdated rooms
Keith
United Kingdom,
January
2024
8.4/10
The hotel's location is excellent, close to Hyde Park and Kensington Gardens, making it a central base for exploring London. The rooms are clean and well-equipped, with new furniture and a Nespresso machine for coffee lovers. The service was friendly and accommodating. However, the dining experience was basic. Overall, it's a great value for the prime location and comfortable rooms.
Rooms
8.0
The rooms were neat and clean with new furniture. The Nespresso machine was a nice touch. Although the shower had a few hairs, overall, the room was well-maintained.
Service
9.0
The staff were very friendly and went out of their way to accommodate our requests, such as early check-in. They were courteous and informative throughout our stay.
Location
10.0
The hotel is a short walk to Hyde Park, Kensington Gardens, and Paddington Station, making it easy to explore the city. The central location was convenient for accessing transportation and local attractions.
Dining
7.0
The dining options were decent but basic. It would have been nice to have more variety, like the ability to heat up pastries and better coffee options.
Facilities
8.0
The hotel's facilities were satisfactory, offering what was needed for a comfortable stay. However, some improvements could enhance the overall experience.
Ken
United Kingdom,
November
2023
7.0/10
The hotel's rooms were decorated in a 'boutique hotel' style but have become very run down and not very clean. However, they were better than some single rooms I've had. The location was excellent, close to many attractions and public transport links. The staff were helpful and accommodating, but the dining experience was very basic with jam on toast.
Rooms
7.0
The rooms were decorated in a 'boutique hotel' style but have become very run down and not very clean. However, they were better than some single rooms I've had.
Service
8.0
The staff were helpful and accommodating.
Location
9.0
The location was excellent, close to many attractions and public transport links.
Dining
5.0
The dining experience was very basic with jam on toast.
Facilities
6.0
The hotel lacked standout facilities.
Anthony
United Kingdom,
October
2023
7.4/10
The hotel is in a prime location, close to Paddington Station and Kensington Gardens, making it very convenient. The rooms, although quite noisy at times, were clean and had the essentials, but some maintenance is needed. The service was exceptional with helpful staff. The dining experience, while limited, offered a typical European breakfast. The facilities were sufficient for a short stay.
Rooms
7.0
The rooms lacked some maintenance and were noisy but clean and had essential amenities.
Service
9.0
The service was exceptional with very helpful staff.
Location
8.0
The hotel's location near Paddington Station is very convenient for exploring the city easily.
Dining
6.0
The dining experience provided a typical European breakfast, but with limited options.
Facilities
7.0
The facilities were sufficient for a short stay.
Zach
United States,
August
2023
8.2/10
My stay at the hotel was a pleasant surprise. The room had a fully equipped kitchen with everything I needed, high-quality toiletries, and a very comfortable bed. The entrance and carpets looked newer than expected. The location in Paddington was perfect, close to the train station and yet in a quiet area. The dining options were basic but understandable for the value price. The staff was friendly and knowledgeable about the area attractions, making my stay enjoyable overall.
Rooms
8.0
The room was on the second floor and surprisingly large, with a big window offering plenty of natural light. While the bed was a bit narrow for two people, it was still comfortable. The small bathroom had all the necessary amenities, and the presence of a small safe, fridge, and TV made my stay convenient for 4 nights.
Service
9.0
The staff was friendly and accommodating, making me feel welcome throughout my stay. They were knowledgeable about the local area attractions and provided helpful recommendations. The 24-hour reception and their key drop-off system added a sense of security and convenience to my visit.
Location
9.0
The hotel's location in Paddington was excellent, allowing easy access to Paddington Station, Kensington Gardens, and Hyde Park within walking distance. It was conveniently situated near the Central Line Underground Station, making it easy to explore London's attractions.
Dining
7.0
The dining experience offered healthy options and was a bargain considering the location. Although the breakfast was a little basic, the value for money was still reasonable. The variety of food provided was limited but understandable for the price.
Facilities
8.0
The hotel's facilities met my needs adequately, and the presence of dry cleaning, housekeeping, and laundry services made my stay more comfortable. The overall amenities were sufficient for a pleasant stay.
Clean Rooms
Basic Dining
Bert
United Kingdom,
July
2023
8.6/10
This hotel is a great find! The rooms are beautifully renovated with a terrific shower, though a bit small and can get noisy due to the main street below. They are clean and come with all the necessary amenities. The service here is top-notch, with a warm and welcoming staff who cater to every need, from luggage handling to breakfast requests. The location couldn't be better, just minutes away from Paddington and Lancaster Gate, offering easy access to Hyde Park, Notting Hill, and more. The dining experience is decent, offering a basic selection of breakfast items. Overall, this hotel is a gem with fantastic facilities and excellent value for money.
Rooms
8.0
The rooms are beautifully renovated and have a terrific shower. They are clean and come with all the amenities.
Service
9.0
The service was so nice and welcoming, granting every wish concerning luggage and breakfast. The staff dealt with customers promptly and efficiently.
Location
10.0
The location is fantastic, just 5 minutes from Paddington and 1 minute from Lancaster Gate. It's a short walk to Hyde Park, Notting Hill, Kensington Palace, and Oxford Street. Close to everything and surrounded by lovely restaurants.
Dining
7.0
The dining consisted of bread, cereal, instant coffee, tea, orange juice, yogurt, hard boiled eggs, cheese, butter, and jelly. A decent but limited variety for breakfast.
Facilities
9.0
The hotel provides great facilities for a comfortable stay.
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